Shipping policy

It's important to note that, as stated in the listing, Elena Maria Designs is not responsible for any lost or damaged packages. Once the package has been shipped and received by the carrier, the responsibility for the package transfers to the carrier. If you encounter any issues with lost or damaged packages, you should reach out to the carrier directly to address the matter. It's also important to consider purchasing insurance or tracking for your package to help protect against loss or damage during shipping.